There are two topics that arise over and over on cruise discussion boards – tipping and travel insurance. I will have to discuss tipping later, because I don’t think my blood pressure can take writing about both at the same time.
Travel insurance is very simple – it’s a way to limit your risk from the things that can go wrong on a vacation. In that way, it’s exactly the same as homeowner’s insurance limiting the risk of things that could go wrong with your house or auto insurance limiting the risk of things that could go wrong with your car.
So, why do so many people think that not buying insurance for a cruise implies the cruise line absorbs their risk?
There are an infinite number of “poor couple about to embark on a dream cruise” scenarios, usually driven by the local TV news investigative team lambasting the cruise line for not refunding their cruise fare (which is always an expensive cruise fare) because something happened and prevented the trip. The something is usually easily preventable, had the poor couple done any research or planning ahead of time.
The last one was a couple who were stuck at the airport which was on lockdown, missed their plane and therefore missed the ship. How this became the cruise line’s fault is a bit beyond me. Why isn’t the Channel 5 Action Team yelling at the airline or the TSA?
The risk that travel insurance could have covered is missing the cruise ship. However, there is another very easy way to do this – and not doing so is a common thread in almost all of the “horrible, greedy cruise line” stories.
Don’t fly in the morning of your cruise. Just don’t.
The first rule of travel which has nothing to do with insurance, but is all about lowering risk is DON’T FLY ANYWHERE THE DAY OF THE EVENT. If you buy airfare from the cruise line, this is the default – make them change it. Actually, if you need domestic flights, just do it yourself, as it will probably be cheaper and you have control over your schedule. (Cruise lines, in our experience, can get good one-way international fares. Anything else, we can beat by booking ourselves.) Find a hotel near the port and start your vacation a day early. Just remember that travel insurance from the cruise line won’t start until you’re on the ship. So, get travel insurance from someone other than the cruise line for these trips, or just know you’re really buying insurance against getting sick on the cruise or getting left in port – which at a certain age, becomes a reasonable risk.
Traveling on the day of anything important happening is insane. I used to travel for business constantly, and I always went in the day before. Always. I don’t know how many meetings got canceled because some idiot would try to fly in the morning of the meeting and the plane got delayed or canceled. There were some instructors that would take the “first plane out” in the morning their class started – and then miss the first half day because the flight was delayed. I never missed a class, because I always flew in early. We had one guy that always scheduled the first day to start at noon, and he usually arrived by 3pm. For business travel, you’re giving up part of your weekend, but you will retain your stomach lining. For leisure travel, the people you were leaving at home on your business trip are coming along with you – just leave a day early.
Here’s something people forget – airlines fly routes that are all interconnected. “But, I’m flying from Dallas to Miami! The weather won’t be a factor.” Yes, but your plane is coming from Chicago, which is having a blizzard. Good-bye, flight.
After scheduling your arrival into the port properly, buy travel insurance. It won’t guarantee you the trip of a lifetime, but it might get you the money you spent refunded. We’ve had medical issues on two or three cruises, and the basic cruise line insurance has always made up the difference after our health insurance paid out their portion. (We are at the dangerous age where our medical bill can exceed our bar tab.)
Just remember travel insurance for health issues (like the ship’s doctor) pays after the fact. The doctor onboard doesn’t file insurance. He charges your ship card. So, have the money available, because you may get it back, but it’s not immediate.
A cruise line sells travel insurance for two reasons – one, to make a bit of additional revenue, and secondly, so when people ask for a refund because they did something stupid, the cruise line can say, “Didn’t you have travel insurance? We offered it to you.”
There’s a part of me that wants to ask, “So, if someone runs into your Escape, and you don’t have auto insurance, are you just going to call Ford and ask for a new car?”