Tag Archives: industry

Still Here, Still Stuck At Home

So, this has been a bad year – for everyone, but especially for the travel industry. I broke my foot and ankle in January, so we canceled our February anniversary cruise – our first on Royal Caribbean – and by the time we started considering a replacement, we were on lockdown. I’m still annoyed I wasn’t able to write about my first Royal Caribbean cruise.

The cruise industry has been vilified as the grand source of COVID-19, which is just ridiculous. If the virus originated in China (it did), it’s highly unlikely it traveled the world on a cruise ship. It took an international flight.

I will admit that any communicable disease will spread on a cruise ship. It will also spread in an airport, on a train, in a all-inclusive resort or a theme park. However, you can close an airport. You can close a theme park, even if you wait until after it’s obvious you should close down. A ship can be days away from port when the decision is made to end the cruise. There are still cruise ships who haven’t been able to port.

So, we’re waiting to see when cruises will begin again, especially since the date keeps moving. Carnival moved their restart date to August 1st earlier this week, so I won’t be surprised if the other majors do, as well.

My other concern is the amount of regulation that is forced on the industry by a government which is now power-crazed since it discovered it could make everyone stay home. If you can wipe out half the restaurant industry, why not sink all the cruise ships?

I’m beginning to think we may not make our Christmas cruise this year, which would suck because it’s a great itinerary, it’s Christmas and New Year’s in one cruise and we have a bunch of friends traveling with us. It would also break a twelve-year tradition. However, I’m really not sure anyone will be cruising by then, and I’m not really sure Norwegian will still be operating, at all. (Yes, I’m a pessimist, but there are multiple investor reports saying dump the cruise line stocks.)

Truth be told, I’m actually a bit concerned about our Panama Canal partial transit and that isn’t until May of 2021.

While I was having my personal pity party, I saw someone on social media saying the cruise lines shouldn’t get government assistance – when everyone else, including dead people are – because they “don’t hire Americans.”

That’s when I stopped and thought about the real victims of the “blame cruises” movement – the travel agents, call center people, back office teams, all the onboard staff and pretty much everyone in an Alaska port who just lost their entire 2020 season.

I’m a travel agent. Sure, I haven’t booked anyone but myself (and one was the anniversary cruise that was canceled – I’m glad I sold myself insurance), but I have the credentials. If anyone wants to book a cruise, I’m happy to help. There are certainly some deals out there.

The saddest part of all of this has been the stream of emails from all the cruise lines to their travel agents, which basically say, “Don’t panic!” However, if cruise sales is your primary business, you have to panic – you can’t sell something that doesn’t currently operate. Even with commissions held constant through 2021, you won’t earn anything if you’re not selling. If you’re in the travel industry in Alaska, you have to make enough from May to September to get you through the entire year. So, if you don’t make anything this summer, you’re going to be hurting until Summer of 2021.

So, the next time someone says cruise lines don’t hire Americans, just remember there may not be a high percentage of Americans onboard, but there are a lot onshore.